We are dedicated towards our customer service from packaging to dispatch and we make sure that your product reaches you safely on the given expected delivery time however even we use premium couriers like FedEx and xpressbees here are some information related your queries which can help you.
you can contact us any time if you find solutions for your queries .
we use courier services like FedEx , delhivery and xpressbees and they are known for their on time and safe product delivery usually it takes from 3 to 7 days any pan India shipment to get delivered .
Sometimes your products can take longer to delivered due to couriers issues in that case you can contact them so they can assist you about your product delivery or you can contact us also .
Once you order the product and incase you change your mind you can cancel the order before it gets dispatched however you have to cancel it in 24 hours after product dispatch you cannot cancel it .
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Once you received your order and the order you received is damaged or wrong product which you didn’t order you can simply apply for a return from your account and order section simply click on return request and explain all the issues you can attach pictures of damaged product for quick assistance .
In time of social distancing we made our process totally cashless so that you can avoid any kind of infection on time of delivery .
Wishlist feature is created for our customers where they can add all the products they willing to buy in future.
you can use any payment mode we have variable options like Debit/Credit card , upi , wallet and wallet etc.
When you make a payment for your order and money deduct from account and order status didn’t change in that case you have to wait maybe your transaction gets failed or is there any kind of server issues these things can happen but if you did not receive your money back and order is still not place then you can contact us by sending all the information like pictures of your transaction so we can check and assist you further .
Tracking id is airway bill number or AWB number which is mention in your parcel label once your order is placed will provide you a tracking number through email , message text / WhatsApp so you can directly check your parcel locations and the expected time of delivery .